Terms & Conditions of Use

Pricing: 

Prices do not include export duties, special handling, shipping or freight charges, sales or other taxes with respect to the manufacture, sale or delivery of goods, all of which are the sole responsibility of the customer. The prices stated on this pricelist are subject to adjustment. Orders within New York State are subject to 8.375% sales tax.

*There are no purchase minimums in regards to quantity or cost of our Manex USA Display products.*

Terms: 

Net 30 days for open accounts. No discount or anticipation is allowed and no orders will be shipped without prior credit approval.  We accept American Express, Visa and MasterCard.  Payment by credit card is allowed only when the order is placed and then forced upon shipping. For international customers, we accept payment by wire transfer, certified check or credit card.

*Manex USA requires a 50% deposit on all custom orders.*

Damage Claims: 

If your order was delivered by FedEx, contact your nearest FedEx office (our representatives will help you locate it). Please do not return your merchandise, FedEx will handle this directly after the items are inspected. If received by truck and the damage is discovered prior to opening the cartons, make a note of the damage on both the drivers and your copy of the freight bill and have the driver sign both copies. This protects you from damages caused while your order was in transit. Call the freight carrier directly for an inspection report. If damage is found after opening the package, call the freight carrier and request a “Concealed Damage Inspection Report”. Make sure you retain the cartons and all packaging materials. If the carrier fails to respond within 10 days, call again and write them a letter (sending us a copy as well).

Claims for concealed damage must be made within five (5) days of receipt of goods. Please do not refuse any shipments. Any discrepancies will be rectified by immediately calling our customer service department.